Section 02
Rider handbook
The one app for both duties: starting the day, collecting from a merchant, delivering with proof, and settling cash.
- 01Starting your dayInstalling the app, signing in on your own phone, reading the Today screen, and what happens when the signal drops.
- 02Collecting from a merchantScanning each parcel at the counter, bouncing what is not handed over, and closing the request honestly.
- 03Running deliveriesSequencing your own route, delivering with proof, collecting cash, and recording a hold or a refusal properly.
- 04Cash and returnsDeclaring the cash you are holding, settling with the cash desk, and handing undelivered parcels back correctly.