Contact
One message, one reference number, one person answering it.
Support runs on tickets rather than on a shared inbox, so a question about a parcel stays attached to that parcel.
Send a message
Tell us what you need
Every message becomes a tracked support ticket with a reference number, so nothing is lost in an inbox.
- Name and how to reach you
- Tracking number, if your message is about a parcel
- What you need, in your own words
- Support
- cs@qcs.com.pk
- General enquiries
- info@qcs.com.pk
- Warehouse and office
- P2 35 Jeff Heights, Gulberg 3, Lahore
Direct routes
Who handles what
Parcel and delivery questions
A missed attempt, a wrong address, a rider who could not reach the customer, or a delivery date. Quote the tracking number and support can see the whole timeline.
cs@qcs.com.pk
Becoming a merchant
Volume, coverage areas, negotiated rates and remittance cycles. If you are ready to ship, the application form is faster than an email.
info@qcs.com.pk
COD, statements and payouts
Raise it from your merchant portal so the thread is attached to your account and the relevant statement. Finance replies on the same ticket.
Visit us
P2 35 Jeff Heights, Gulberg 3, Lahore
Office hours 09:00 to 19:00, Monday to Saturday